Tell us about your transaction
Two steps, then a quick review — about three minutes. We reply within 24 hours on business days.
Thank you — your request has been received.
We will review the information and reply by email within 24 hours on business days, usually with a few questions or a proposed next step.
Reference:
What happens next
- We read your request and reply by email within 24 hours on business days.
- If needed, we suggest a call to understand the operation.
- We explain what is feasible and what we would need to continue.
Not needed at this stage
Bank account details, SWIFT codes, identity documents or a KYC file. If documents are needed later, we will agree a secure way to exchange them.